About ChatGPT and the importance for project management
Artificial intelligence has now been around for almost seventy years. The technology is already being used intensively in industry, research and business. With the release of the latest version of the text robot ChatGPT in March 2023, the public debate about the importance of technology for (working) life has really picked up speed.
In her guest article, Sandra Deichsel, Strategy Lead at the Project Management Institute (PMI), the world's leading professional association for project managers, discusses the opportunities and risks that technology offers for project management.
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It was 1966, in the middle of the Summer of Love, when the German-American computer science pioneer Joseph Weizenbaum from the Massachusetts Institute of Technology invented the ELIZA computer program. Named after the main character in George Bernard Shaw's novel "Pygmalion", it is considered a milestone in artificial intelligence and the world's first chatbot. At that time, the term “artificial intelligence” was just ten years old.
Since then, development has progressed rapidly. Some significant advances were made, particularly in the early 2010s with the advent of machine learning. Neural networks, which imitate the function of the human brain at a simple level and enable the evaluation of huge amounts of data, ensure that AIs open up more and more purposes. They are used when shopping online, in advertising or when searching the web. They act as digital personal assistants or translators.
With the text robot ChatGPT, not only has the fascination for the technology reached the general public, but the debate about the opportunities and risks of artificial intelligence, especially for the world of work, has also picked up speed. In record time, the language model cracked the mark of 100 million users - and poses fundamental questions to society: Will machines soon make many professions superfluous? Or are they just clever tools that primarily support you in setting the right priorities and simplifying complex processes in everyday work - for example in project management? And what is the value of the human factor in this scenario?
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